Healthcare consultations
Clinic visits and follow-ups where facial expressions and gestures support understanding.
Video remote interpreting · Colorado
Certified interpreters, connected by video.
Give patients and providers a clear, face-to-face connection with a professional Spanish interpreter on screen, for telehealth, clinic visits, and follow-ups across Colorado.
How VRI works
Three steps to a video session
- 1
Submit your request
Share the date, time, duration, and language, plus any video platform your organization requires.
- 2
Our team reviews the details
We check interpreter availability for your session and contact you to coordinate.
- 3
Receive scheduling confirmation
Once your session is confirmed, we send the connection details. The interpreter joins by video at the scheduled time.
In healthcare
When Video Remote Interpreting Makes Sense
Video works best when seeing each other matters, but an on-site visit isn't necessary.
Remote communication
Telehealth from home, or facilities where on-site travel isn't practical.
Scheduled appointments
Request a session for a set date and time; we coordinate the connection details.
Also used for
- Discharge instructions
- Patient intake & education
- Workers' comp check-ins
- Medication reviews
VRI or on-site?
Choosing between video and in-person
Choose video when
- The appointment is short or routine
- It's a telehealth or remote visit
- Travel time makes on-site impractical
- Visual cues matter, but presence isn't essential
Choose in-person when
- The conversation is complex or emotional
- Several people are involved
- The patient moves between departments
- Technology would be a barrier for the patient
Before your session
What you'll need
A device
A tablet, laptop, or computer with camera, microphone, and speakers.
A stable connection
Reliable internet for clear audio and video.
A private space
A quiet room that protects the patient's privacy.
Connection details are coordinated with your team when your request is confirmed.
FAQ
Video interpreting questions
What equipment do we need for VRI?
A tablet, laptop, or computer with a camera, microphone, and speakers, plus a stable internet connection. A quiet, private space helps everyone hear clearly.
Which video platform do you use?
We coordinate the connection details with your team when your request is confirmed. Let us know in your request if your organization requires a specific platform.
When is in-person interpreting a better choice?
In-person interpreting is often better for complex procedures, emotionally difficult conversations, multiple participants, or patients who have trouble using video.
Can we schedule VRI in advance?
Yes. Use the request form to share your preferred date, time, and duration. For time-sensitive needs, call us during business hours.
Schedule a video interpreting session
Tell us the date, time, and language. Our team will review your request and follow up to confirm.
Need ongoing interpreting support?
Discuss recurring schedules for your clinic, hospital, or claims team.